Frequently Asked Questions

For most Connecticut small businesses, monthly bookkeeping is ideal. It keeps you current for tax obligations, helps you make informed decisions, and prevents year-end scrambling. Some high-volume businesses may benefit from weekly updates.

Typically, you'll need bank statements, credit card statements, receipts for expenses, invoices you've sent to customers, payroll reports, and any loan documents. We provide a secure portal for easy document upload.

Yes! We're proficient in QuickBooks (Online and Desktop), Xero, Wave, and most major accounting platforms. If you're using something else, we can likely work with it or help you transition to a better solution.

We use a three-step process: initial data entry by our bookkeeping team, review by a senior bookkeeper, and monthly reconciliation meetings with you. Plus, we guarantee our work - if we make an error, we fix it at no charge.

Connecticut businesses typically deal with state income tax, sales and use tax (6.35% standard rate), employer payroll taxes, and potentially the business entity tax. We ensure you're compliant with all applicable state and local taxes.

Connecticut sales tax returns are typically due monthly (for most businesses) by the last day of the month following the reporting period. Smaller businesses may qualify for quarterly filing. We handle all filings and ensure you never miss a deadline.

If you have "nexus" in Connecticut (physical presence or meet economic thresholds), you must collect CT sales tax on taxable sales to Connecticut customers. This includes online sales. We help you determine your nexus and set up proper tax collection.

Connecticut generally follows federal guidelines for business deductions. Common deductions include rent, utilities, supplies, marketing, professional services, vehicle expenses, and employee wages. We maximize your deductions while ensuring full compliance.

Our monthly bookkeeping starts at $299/month for businesses with up to 100 transactions. Tax preparation starts at $750 for simple returns. We offer transparent, flat-rate pricing with no hidden fees. Contact us for a custom quote based on your needs.

For new bookkeeping clients, there's typically a one-time setup fee of $299-$999 depending on the complexity of your books and how far behind you are. This covers initial cleanup, software setup, and process establishment.

Absolutely! We understand businesses evolve. You can upgrade or modify your service package at any time with 30 days notice. Many clients start with basic bookkeeping and add services like payroll or CFO advisory as they grow.

Yes! We guarantee accuracy in our bookkeeping work. If we make an error, we'll fix it at no charge. We also guarantee on-time delivery of all financial reports and tax filings, or we'll credit your next month's service.

For current bookkeeping, we can typically start within 48 hours of signing up. If you need catch-up work, we'll provide a timeline during your consultation based on how far behind your books are.

Don't worry - we've seen it all! We offer catch-up bookkeeping services to get you current. We'll create a plan to systematically bring your books up to date while minimizing disruption to your business.

We use a secure client portal for document sharing, offer monthly video or phone meetings to review your finances, and provide email/phone support during business hours. You'll also have a dedicated account manager.

Absolutely! Part of our onboarding process includes reviewing your existing bookkeeping, identifying and correcting any errors, and setting up proper procedures going forward. We'll also train you on best practices if you handle any bookkeeping tasks.